RingCentral Alternative: Native Dialler Calling That Actually Gets Used
RingCentral is app-based. Your mobile workers aren't using it. IQ Mobile FMC uses the phone's native dialler — no app, no training, no data connection needed. Near 100% adoption because there's nothing to adopt.
The App Adoption Problem
RingCentral is a capable desk-based unified communications platform. But for mobile calling, it has a fundamental problem: people don't use it.
Research consistently shows fewer than 5% of employees consistently use calling apps on their mobile phones. They forget to open the app, they get frustrated with the extra steps, the app drains battery, and when data drops out, calls fail. So they default to their phone's native dialler — bypassing your business phone system entirely.
IQ Mobile FMC takes a different approach: it makes the native dialler your business phone. No app to open. No behaviour to change. Business caller ID, call routing, and PBX features work automatically through the SIM. Adoption is near 100% because there's literally nothing to adopt.
Key Differences
Native Dialler vs App
FMC uses your phone's built-in dialler. RingCentral requires its own app. The native dialler is faster, more reliable, and — critically — what your employees will actually use.
100% vs 5% Adoption
FMC requires no behaviour change — adoption is automatic. RingCentral requires employees to change how they make calls, resulting in less than 5% consistent use on mobile.
Zero vs Heavy Battery Impact
FMC uses the standard phone dialler — zero additional battery drain. RingCentral's app runs continuously in the background, significantly impacting battery life for mobile workers.
Customer Satisfaction
RingCentral on Trustpilot
Common complaints include contract disputes, billing issues, difficulty cancelling services, and inconsistent call quality. Low satisfaction for a premium-priced service.
IQ Mobile
UK-based support team, flexible contracts with no cancellation battles, transparent pricing with no surprise increases, and a partner-first model built on long-term relationships.
IQ Mobile FMC vs RingCentral
Native dialler FMC compared to app-based UCaaS
| Feature | IQ Mobile FMC | RingCentral |
|---|---|---|
| Call Technology | Native dialler (SIM-based) | App-based (data/internet) |
| Data Connection Required for Calls | No | Yes |
| Battery Impact | None | High — app runs in background |
| Employee Adoption | Near 100% — no change needed | Low — less than 5% consistent use |
| Call Quality | Carrier-grade HD voice | Variable — depends on data |
| Video Conferencing | No (use Teams/Zoom) | Yes — built-in |
| Team Messaging | No (separate tool) | Yes — built-in |
| Business Caller ID | ||
| Call Recording | Via PBX integration | Built-in (higher plans) |
| UK Network | EE — UK's largest | Over-the-top (no owned network) |
| Trustpilot Rating | N/A | 2.4/5 |
| Starting Price | From £15/mo | From ~£15/user/mo |
When Each Solution Makes Sense
Choose FMC (IQ Mobile) If...
- Your team works primarily from mobile phones
- App adoption has failed or been low
- Workers operate in areas with poor data coverage
- Battery life on work phones is a concern
- You need guaranteed call recording compliance
RingCentral May Work If...
- •All staff work from desks with reliable internet
- •You need an all-in-one UC platform (video, chat, calling)
- •Built-in contact centre features are essential
- •Mobile calling is not a primary requirement
Why IQ Mobile FMC?
Native dialler — no app
Uses the phone's built-in dialler for business calls
EE network
Carrier-grade voice on the UK's largest network
PBX agnostic
Works with any phone system — no vendor lock-in
Flexible, transparent pricing
From £15/mo, no surprise increases, no contract battles
RingCentral Alternative: FAQ
Common questions about choosing FMC over RingCentral